Enfocus PitStop Pro 09, UPG User's Guide download pdf (Page 13)

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Click the Start Trial button to open the Activate License Wizard that will help you start a trial

of your software.

Support info

The Support info tab shows information about your system, that you should communicate to

Enfocus support in case you encounter a problem with your software.

To copy and paste this information, use the Copy to Clipboard button first, then paste the

information in a text file or the body of an email.

Troubleshooting: PitStop Pro is not accessible in Adobe Acrobat

If you start Adobe Acrobat and you do not see the PitStop Pro toolbars or menus ( Plug-ins >

Enfocus ), check the following:

•

Make sure you did not hold down the SHIFT key immediately after you started Adobe Acrobat.

If you did, Adobe Acrobat will start without loading any plug-ins.

•

Choose Edit > Preferences > General > Startup and make sure that the option Use only

certified plug-ins in the Application Startup area is not selected.

2.5 Licensing

From the About Enfocus PitStop Pro window, you can:

• start a 30-day trial (see Starting a trial on page 14),

• activate your license (see Activating licenses on page 15),

• deactivate your license (see the PitStop Pro Reference Guide for more information),

• repair your license (see the PitStop Pro Reference Guide for more information).

For easiest configuration, the machine running your copy of PitStop Pro should be online with

full Internet access while performing licensing tasks.

However, if the machine you are using does not have full Internet access, you can perform

licensing tasks off-line if you:

• have access to Internet e-mail and use of a Web browser on another machine,

• can copy a file received in an Internet e-mail message to the machine you are using (using

a USB flash memory drive, a diskette, an internal network...).

For more information on the off-line procedures, see the PitStop Pro Reference Guide.

Before you can activate or deactivate licenses, you should set up an activation account using

the Enfocus website (http://www.enfocus.com/CreateAccount).

Creating an activation account

1. Go to http://www.enfocus.com/CreateAccount.

2. Enter the appropriate information in the fields.

3. If you would like to receive news from Enfocus or be contacted by an Enfocus Certified Partner,

leave the two bottom checkboxes selected; otherwise, clear them.

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Enfocus PitStop Pro 09, UPG User's Guide Page 13